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OpenC247.com
Welcome to the world's first web portal that allows you to plan, purchase and update Admiralty charts and publications (paper and digital) with no subscription fees.
Note: if your vessel does not have an IMO number, tick the Non IMO Vessel box and leave the field blank.
Note: click Decide Later to skip this step if you do not intend for OpenC247 to be the supplier of digital products or wish to enter the details at a later date.
If any of your vessel details change you must amend the details of the affected vessel(s) at your earliest opportunately to ensure continued service.
To amend details of an existing vessel, go to the Fleet view and click Edit Vessel at the bottom of the screen as shown below:
Select the vessel that you wish to change the details for from the drop-down list and make the changes. Once finished, click Save.
From the left panel select Vessel Account > Generate Certificate. You will be presented with a view of your user Certificate of Service.
From the left panel select Vessel Account > Order History. You will be presented with a view of all historical transactions.
Detailed order history can be viewed by clicking on the Invoice number, or Download to download a copy of the order invoice.
Alternatively to view the products purchased by Area, click on View to see a graphical representation of what was purchased.
From the left panel select Vessel Account > Add Credits. Users have the option to add credits to a vessels account to spend in the future. Adding credits to an account greatly reduces the workload on Finance Departments as one payment can facilitate many orders.
Users can Request Credits via an invoice for payment or via Pay Now using a credit / debit card. Pay Now credits will appear in your account instantly. Requested Credits will only appear once the invoice has been paid and the monies received into the OpenC247.com bank account. Please note that your account Order History balance may not match your actual Account Balance for this very reason.
Users can credit an account with any value they choose. Alternatively users may chose to make all purchases via credit / debt card. If you try and place an order with insufficient funds available in your OpenC247.com account then you will receive a warning to this effect.
OpenC247.com can intelligently select the products required for a voyage based on a route. To plot a route select New Route under Basket from the left panel.
Use your mouse and left-click on your chosen starting position on the map display to create your first waypoint. Move the cursor to another location and left-click to add further waypoints.
Use your mouse wheel to zoom in or out of the map as required to assist in making your selections. You can also click [+] and [-] located top-left on the map to do the same.
When you are happy with your route, left-click a second time on the last waypoint. The display will change to show AVCS charts that have been automatically selected and added to your basket.
If you want to order ADP/AENP instead using the same route simply click ADP / AENP on the right panel and your basket will be calculated automatically for ADP/AENP items.
You can modify a completed route by holding down the left mouse button on a waypoint and dragging it to a new position. You can add waypoints to an existing route by using the left mouse button and double-clicking on the position you want a new waypoint for. Adding further waypoints is then done by further single clicks of the left mouse button. To complete the route, click on the last waypoint a second time. Your basket selection will automatically refresh.
If necessary you can manually remove a selected item by right-clicking on the selected item on the map. Repeat for any other items you wish to remove from the selection.
Note that item(s) that are already part of your holdings will not be included in the selection unless said items are set to expire at the end of the current month.
Once your basket is created, click on Quote to review the license period you wish your products to run for (only applicable to AVCS) and costs.
When you have reviewed your quotation and are happy to place the order, click Place Order and follow the on-screen prompts to pay with your credit card or deduct the amount from your account balance.
Please note that orders for digital products are final and no requests for refunds will be entertained.
OpenC247.com allows users to manually select individual items manually rather than using route-based selections. From the left panel select ADMIRALTY - Digital and then from the right panel select AVCS or ADP / AENP.
Select the scale (layer) of the cells (for AVCS) or product group of ADP / AENP and the area covered will be outlined in purple polygons. We suggest that you operate on one layer at-a-time to simplify the selection process.
If you hover the mouse pointer over an item, additional information will be displayed.
When you wish to add an item to your basket, use the left-mouse button to click on the item you wish to add. The selected item(s) will be shaded yellow.
The number of items added to your basket will be shown in the right-hand panel next to the User field shown under Basket.
If you wish to remove an item from your selection, use the right-mouse button and click on the item. It will be deselected and will no longer show in yellow. The total number of items shown in the right-hand panel will reduce accordingly.
Please note it is not possible to select and purchase products which are already part of your holdings unless they are due to expire within the month. Products expiring within a month are shaded light green.
Once your basket is created, click on Quote to review the license period you wish your products to run for (only applicable to AVCS) and costs.
When you have reviewed your quotation and are happy to place the order, click Place Order and follow the on-screen prompts to pay with your credit card or deduct the amount from your account balance.
Please note that orders for digital products are final and no requests for refunds will be entertained.
Users can import routes into OpenC247.com. This can be useful for users who plan routes on their ECDIS or via third-party planning tools. Select Basket > Import from the left panel and double-click on your route file to load it into OpenC247.com
The display will automatically update with your route and the products covered by the route will be selected. Switch between AVCS and ADP / AENP depending on which category of product you want to quote for and order.
In the same way, users can import baskets. This can be used for costs comparison purposes or because a basket was created via alternative software.
Once your basket is created, click on Quote to define the licence period (AVCS only) and understand the costs.
Once happy with your basket, place your order and pay via credit / debit card or from your account.
User can also export routes and baskets created from the OpenC247.com software. Route and baskets can be shared with management offices or sister vessels operating on same routes.
Please note that orders for digital products are final and no requests for refunds will be entertained.
Once you have created a basket in OpenC247.com you can quickly understand the cost of the products. For AVCS cells click on Quote and then define the licence period to understand the costs.
Please note that the default AVCS licencing period selected by OpenC247/com is 3 months, but with a few exceptions AVCS cells can be also be purchased for 6, 9 or 12-month periods. Please note that a few Hydrographic Offices only supply AVCS cells for a minimum 12 month period.
To change the licencing period of AVCS cells please just change the Period for an individual item or for the whole basket (Select all periods) as required using the drop-down options provided.
ADMIRALTY Digital Publications (ADP) are sold on an annual basis, with the first part month free of charge. Any additional ADP products purchased will expire in line with the first purchase. Simply put, if you buy a second ADP title 6 months after the first, it will only be valid for the remaining 6 months and you will only be charged 50% of the annual cost.
Purchasing in this way ensures your ADP all expire at the same time. Please note it is not possible to select and purchase products which are already part of your holdings unless they are due to expire within the month.
ADMIRALTY ENP (AENP) publications are sold individually on an annual basis and will also expire individually as the expiration date is reached.
Once your basket is created, click on Quote to understand the costs and then click Place Order if you wish to proceed and continue to pay via credit / debit card or from your account.
Please note that orders for digital products are final and no requests for refunds will be entertained.
OpenC247.com users can request permits and updates for their ADMIRALTY digital products on demand.
When you purchase new cells from OpenC247.com, the permit files to unlock the cells and any required updates are automatically emailed to your account.
Alternatively you may download the files using the provided link instead.
OpenC247.com can intelligently select the products required for a voyage based on a route. Before continuing select Products > ADMIRALTY Paper so that selections are made from the ADMIRALTY paper catalogue.
The right-hand panel will also update to allow you to switch between paper charts (SNCs) and publications (NP).
To plot a route select New Route under Basket from the left panel.
Use your mouse and left-click on your chosen starting position on the map display to create your first waypoint. Move the cursor to another location and left-click to add a second waypoint. Repeat for any other additional waypoints you wish to plot.
Use your mouse wheel to zoom in or out of the map as required to assist in making your selections. You can also click [+] and [-] located top-left on the map to do the same.
When you are happy with your route, left-click a second time on the last waypoint. The display will change to show paper charts that have been automatically selected and added to your basket.
If you want to order paper publications instead using the same route simply click NP on the right panel and your basket will be recalculated automatically for NP items.
You can modify a completed route by holding down the left mouse button on a waypoint and dragging it to a new position. You can add waypoints to an existing route by using the left mouse button and double-clicking on the position you want a new waypoint for. Adding further waypoints is then done by further single clicks of the left mouse button. To complete the route, click on the last waypoint a second time. Your basket selection will automatically refresh.
If necessary you can manually remove a selected item by right-clicking on the selected item on the map. Repeat for any other items you wish to remove from the selection.
Once your basket is created, click on Quote to review the items and costs.
When you have reviewed your quotation and are happy to place the order, click Place Order.
You will be asked to provide full delivery information including: delivery address, contact person, and timeframe window (vessel ETA / ETD). Please provide as much information as possible to ensure that we can deliver your goods as expected.
If you would prefer to use your own courier account, please check the Own Courier Account box and fill out the additional details requested.
Upon submission of your order the OpenC247.com order processing team will validate the feasability of meeting your delivery deadine along with stock availability and confirmation of delivery costs. This information will be emailed to you to confirm the final order costs and make payment.
OpenC247.com allows you to select products individually based on type (charts or publications). Before continuing, select Products > ADMIRALTY Paper so that selections are made from the ADMIRALTY paper catalogue.
The right-hand panel will also update to allow you to switch between paper charts (SNCs) and publications (NP).
If you wish to order paper charts, select SNC from the right-hand panel and then select the layer (scale) you wish to select from. Items available for selection are indicated by the purple polygons. To simpliy the selection process we recommend that you select one layer at-a-time.
If you wish to order paper publicatons, select NP from the right-hand panel and then select the type of product you desire (Lights, Radio Signals, or Sailing Directions). Items available for selection are indicated by the purple polygons.
To add items to your basket use the left-mouse button and click on the polygon. The item will be shaded in yellow and added to your basket. The total number of items in your basket shown on the right-hand panel will update accoridngly.
To remove items from your basket use the right-mouse button and click on the polygon. The item will be deselected from your basket and the total number of items in your basket shown on the right-hand panel will update accordingly.
Note: for both paper charts and publications some items are not bound to any particular geographic region e.g. reference charts and publications. To order such items, please refer to the following section titled Selecting Non-Geographical BA Paper Charts and Publications.
Once your basket is created, click on Quote to review the items and costs.
When you have reviewed your quotation and are happy to place the order, click Place Order.
You will be asked to provide full delivery information including: delivery address, contact person, and timeframe window (vessel ETA / ETD). Please provide as much information as possible to ensure that we can deliver your goods as expected.
If you would prefer to use your own courier account, please check the Own Courier Account box and fill out the additional details requested.
Upon submission of your order the OpenC247.com order processing team will validate the feasability of meeting your delivery deadine along with stock availability and confirmation of delivery costs. This information will be emailed to you to confirm the final order costs and make payment.
OpenC247.com allows users to select paper charts and publications that cannot be selected geographically. Items such as NP100 The Mariners handbook can be selected, ordered and requested for delivery.
To find such titles, select Products > ADMIRALTY Paper from the left panel.
To select from non-geographical paper charts, click SNCs on the right panel and click Other SNCs.
To select from non-geographical paper publications, click NP on the right panel and then select Other NPs.
A window headed Add to Basket will appear listing the products under the category you selected. Simply tick each item you wish to add to your basket and once done, click Close to close the list. The total number of items in your basket will update to reflect your selections.
Once your basket is created, click on Quote to review the items and costs.
When you have reviewed your quotation and are happy to place the order, click Place Order.
You will be asked to provide full delivery information including: delivery address, contact person, and timeframe window (vessel ETA / ETD). Please provide as much information as possible to ensure that we can deliver your goods as expected.
If you would prefer to use your own courier account, please check the Own Courier Account box and fill out the additional details requested.
Upon submission of your order the OpenC247.com order processing team will validate the feasability of meeting your delivery deadine along with stock availability and confirmation of delivery costs. This information will be emailed to you to confirm the final order costs and make payment.
Users can import routes into OpenC247.com. This can be useful for users who plan routes on their ECDIS or via third-party planning tools. Select Products > ADMIRALTY Paper first to switch the display to paper selections.
Select Basket > Import from the left panel and double-click on your route file to load it into OpenC247.com
The display will automatically update with your route and the products covered by the route will be selected. Switch between SNCs and NP depending on which category of product you want to quote for and order.
In the same way, users can import baskets. This can be used for costs comparison purposes or because a basket was created via alternative software.
Once your basket is created, click on Quote to understand the costs.
User can also export routes and baskets created from the OpenC247.com software. Route and baskets can be shared with management offices or sister vessels operating on same routes.
OpenC247.com provides a full list of electronic publications for users to purchase.
To purchase your eBooks, firstly select the vessel from your Fleet that you wish to order eBooks for.
Next, select Products > eBooks from the left-hand panel to switch the display to show a list of eBooks that are available. Since eBooks are not geographically bound to any location it is not possible to select them from a map.
You have several options to locate a publication:
- Use the Search field. As you type characters in this field the search will narrow the range of items automatically.
- You can click on any column heading to sort the products by that column. Click once to sort ascending (a to z) and click a second time to sort descending (z to a).
- You can select the Publisher from the drop-down list provided to filter the list down to items belonging to the selected publisher.
Add the item(s) you require to your basket by left-mouse clicking the box next to the item under the Add to Basket column.
Note: items that you have purchased in the past will be shown in blue with a YES shown under the column labelled In Holdings.
When you are happy with your selections, click Quote to view a summary of your intended order along with pricing.
Click Place Order and continue to pay for the items using your debit / credit card or from balance remaining in your account (if any).
You will be able to download the eBook file(s) after payment has been made and you will also receive several messages by email with instructions on unlocking your eBooks.
Note: there will be a small delay after ordering eBooks whilst licence codes are generated. You will be notified of the licence code(s) by email as soon as they are ready. You can then proceed to unlock the eBooks once the code(s) have been received and you have downloaded the eBook files.
OpenC247.com can arrange delivery of your new paper publications to your destination of choice.
To purchase your paper publications, please first select the vessel account that will place the order.
Select menu Products > Books and now select the items you wish to purchase.
User can search the library of books by keyword or Publisher.
Add the items to your basket by checking the box.
Once your basket is created, click on Quote to understand the product costs. Please note that this quotation dooes not include postage and packaging.
Upon placing your order you will also be asked to provide full delivery information: Delivery contact person, location and timeframe window (vessel ETA / ETD).
Please provide as much information as possible to ensure that we can deliver your goods as expected.
If you would prefer to use your own courier account, please check the Own Courier Account box.
Upon submisssion of your order the OpenC247.com order processing team will validate the feasability of meeting your delivery deadine along with stock availability and confirmation of delivery costs. This information will be emailed to you to confirm the final order costs and make payment.
Users who have allocated OpenC247.com as their ADMRALTY digital supplier will have complete visibilty of their current holding automatically.
By selecting the Vessel > Products > ADMIRALTY Digital you will have a graphical representation of your holdings.
Cells which are valid for more than a month are displayed in blue. Cells displayed in yellow are due to expire at the end of the current month. Please note that you can only repurchase cells that are due to expire in the current month.
OpenC247.com provides the AVCS users with two types of update data. Base or Weekly updates.
To receive the updates, first select the vessel you wish to work with from the fleet view and click on it.
Please ensure that the service is Active for the AVCS / ADP / AENP. If it is not, please request the activation via the Edit Vessel menu. See support item Editing a Vessel for full details.
From the left menu, select Corrections > Digital > AVCS and then the type of correction you require.
Base files contain the full update information since the issue of the cell. Due to this the update size can be mucch larger than weekly update file. Where the cell has been issued after you latest AVCS DVD you will need the Base update initially.
Weekly update files are "delta" files, meaning they only contain the changes since the last update set. These file types are much smaller.
Once your items and date period are selected, click next to understand the size of the data download.
Your Correction information will be emailed to you account address and also made available for download.
The same process applies for ADMIRALTY digital publication updates.
OpenC247.com provides two ways to receive your update information Email or Download. Please chose the method that best suits your comms systems or working practices. The data is the same in both instances.
OpenC247.com users may import folios that are in MicroSoft Excel spreadsheets.
To create a folio within Microsoft Excel, the information must be formatted as shown in the above image - Column 1 must contain the chart number. You may use the prefix if you have it, or by default all charts wil be imported as BA charts. For ADMIRALTY Publications the first column must contain the publication number and if available any brackets.
Please save the file as a .csv file format.
To import a folio for correction, please select the vessel you wish to import the folio for. Then select Corrections > Paper > Charts (or Publications) and use the Import Folio button to import your folio information. You can import folios in either ".txt" / ".csv" / or ".chs" format.
Please note that OpenC247.com will export folio information in ".txt" format, however to simplify importing, as mentioned above a very basic MS Excel document saved as ".csv" can be used.
After you have imported your folio or selected the items you wish to receive corrections for, select the date period required from the bottom left hand side of the screen.
Once your items and date period are selected, click next to understand the size of the correction download.
Click Download to proceed, where you will be advised of the cost.
Click Confirm to accept the charges and start the download. Your corrections will be emailed to your designated account and also made available as a download.
Paper publication corrections are displayed cummulatively, i.e. a correction supplement for each publication containing every correction from the time the publication was issued. This can be extremely useful if you have purchased a paper publication which was not sold "corrected" by your supplier. Cummulative corrections also remove the requirement of NP247(A/B). It also removes the need for "cut & paste" and ensure no corrections are missed.
To receive corrections for your paper publications, import your folio or select the publications you wish to receive correction data for. Since you are going to receive cummulative corrections there is no option to select a start from date.
Click Next to understand the size of the data download.
Click Download to proceed, where you will be advised of the cost.
Click Confirm to accept the charges and start the download. Your corrections will be emailed to your designated account and also made available as a download.
Navigational Warning updates are available for all 21 regions.
Simply select Nav Warnings and select the areas of importance by clicking on the checkbox.
Click next to understand how large the update file will be. If you are happy to proceed click Download.
You will be advised of any applicable charges and if you are still happy to proceed, click Confirm.
Please note that all update files are sent to the users registered email address, however you may chose to select download to download the file directly to your computer.
Go into folder ADP_V19, double click setup.exe.
Click OK on the popup window to invoke installation.
Click Next
Accept the licence agreement and click Next
Accept the default program location unless your I.T. provider states otherwise and click Next
Click Install to begin the installation.
After installation proceed, Click Finish to complete the installation.
Order at least one ADP product. You will then receive an ADP start-up key consisting of 6 blocks of 5 characters.
Start ADP-Licence Key Wizard by double click it. then click Activate
Click Next in the following window.
Enter your Start-Up Key and click Next
Two options will be presented to you. You can activate over the Internet or you can activate it via Email.
Firstly, a guidance by selecting Activate over the Internet is given in next section "Activating ADP via Internet"
Double-click the ADP Licence Key Wizard desktop icon to open the 'Licence Key Wizard'.
Click Next.
Enter the Start-Up key that was supplied by your ADMIRALTY Chart Agent into the field provided.
Click Next.
A window will appear asking whether you would like to activate using a direct internet connection or by email.
Click Activate over the internet to select it.
Click Next.
Your ADP application will be activated automatically over the internet.
You will now be able to launch the ADP applications and view your products.
Double-click the ADP Licence Key Wizard desktop icon to open the 'Licence Key Wizard'.
Click Next.
Enter the Start-Up key that was supplied by your ADMIRALTY Chart Agent into the field provided.
Click Next.
A window will appear asking whether you would like to activate using a direct internet connection or by email.
Select Request or add an Activation Key.
Click Next.
Click Request an Activation Key to select it.
Click Next.
Select the PC you are activating by clicking MAIN or BACKUP
Click Next to request an activation key for the selected PC
A window will appear asking how you want to receive your Activation Key.
Click Request your Activation Key directly by email.
Click Close to exit the wizard.
When you receive the activation key, double-click the Activation Licence Key Wizard desktop icon.
Click Add an Activation Key to select it.
Click Next.
A message stating that activation has been successful will be displayed.
You will now be able to launch your ADP applications and view your products.
If you have any problem in the steps given ablove, You can contact OpenC247 customer service at csdesk@openc247.com for more assistance.
Go into folder ADMIRALTY e-Reader 1.4, double-click e-NP_Reader_1.4.exe
and click Install on the popup window.
This will install any prerequisites before the main installer.
When the main installation screen appears, click Next
You have to accept the license agreement otherwise you will not be able to proceed. Tick the box and click Next
Accept the default installation location unless instructed to by your I.T. Department in which case click Change and select the new location. Click Next to proceed.
In next window, wait for the installation to complete and click Next.
Click Finish to close the window after installation has finished. You are now ready to proceed with activation.
OpenC247 customer service will send you your AENP User Name and Password that are required to activate the software.
If you have not received these, please
contact csdesk@openc247.com who will arrange and send these to you. With these details to-hand, you can proceed.
Double-click the AENP icon on the desktop or the program file installed in the selected folder.
This will open ADMIRALTY e-Reader 1.4 on the 'Tools' page
The 'Activation' tile will show 'Activation Not Started'.
Click the Maximise button in the top-right of the 'Activation' tile to open the 'Activation Status' panel.
Click Next
Click Internet to select it.
Click Next
Enter the Login and Password supplied by your ADMIRALTY Chart Agent.
When you have entered your details, click Next to continue.
Click Activate.
Your activation request will be processed.
When the activation process has completed, an 'Activation Successful' message will be shown.
Click Finish
The 'Activation' tile will now show 'Activation Complete'
Double-click the AENP icon on the desktop or the program file installed in the selected folder.
This will open ADMIRALTY e-Reader 1.4 on the 'Tools' page.
The 'Activation' tile will show 'Activation Not Started'.
Click the Maximise button in the top-right of the 'Activation' tile to open the 'Activation Status' panel.
Click Next.
Click Email to select it.
Click Next
Enter the Login and Password supplied by your ADMIRALTY Chart Agent.
Click Browse to open the 'Browse for Folder' window and navigate to where you would like to save the activation request file.
Click Save.
The activation request file will be saved to the PC.
Follow the onscreen instructions to email the activation request to the UKHO.
If you have any problem to send the email directly to UKHO, please contact csdesk@openc247.com.
When the activation request file has been emailed, click Finish
The 'Activation' tile on the home screen will show 'Activation Requested'
When a response from the UKHO has been received, save the file onto the PC where ADMIRALTY e-Reader 1.4 is installed.
Click the Maximise button in the top-right of the 'Activation' tile to open the 'Activation Status' panel.
Click Browse to open the 'Browse for Folder' window and navigate to where you would like to save the activation request file.
Click Load.
When the activation process has completed, an 'Activation Successful' message will be shown.
Click Finish
The 'Activation' tile will now show 'Activation Complete'
Should you need to contact support, please contact us via email at CSDesk@OpenC247.com.
Please be advised that support may be charged at 10.00 Euro per case depending on the enquiry.
Please email CSDesk@OpenC247.com with your issue and the team will make a judgement on whether the issue warrants free support. Where a support case incurs costs, the customer service desk will reply with a payment link. Please click on the link and make payment. Once payment is made, the customer service desk team will be made aware of your payment and will deal with your issue at the earliest opportunity.