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OpenC247.com
Welcome to the world's first web portal that allows you to plan, purchase and update Admiralty charts and publications (paper and digital) with no subscription fees.
Note: if your vessel does not have an IMO number, tick the Non IMO Vessel box and leave the field blank.
Note: click Decide Later to skip this step if you do not intend for OpenC247 to be the supplier of digital products or wish to enter the details at a later date.
If any of your vessel details change you must amend the details of the affected vessel(s) at your earliest opportunately to ensure continued service.
To amend details of an existing vessel, go to the Fleet view and click Edit Vessel at the bottom of the screen as shown below:
Select the vessel that you wish to change the details for from the drop-down list and make the changes. Once finished, click Save.
From the left panel select Vessel Account > Generate Certificate. You will be presented with a view of your user Certificate of Service.
From the left panel select Vessel Account > Order History. You will be presented with a view of all historical transactions.
Detailed order history can be viewed by clicking on the Invoice number, or Download to download a copy of the order invoice.
Alternatively to view the products purchased by Area, click on View to see a graphical representation of what was purchased.
From the left panel select Vessel Account > Add Credits. Users have the option to add credits to a vessels account to spend in the future. Adding credits to an account greatly reduces the workload on Finance Departments as one payment can facilitate many orders.
Users can Request Credits via an invoice for payment or via Pay Now using a credit / debit card. Pay Now credits will appear in your account instantly. Requested Credits will only appear once the invoice has been paid and the monies received into the OpenC247.com bank account. Please note that your account Order History balance may not match your actual Account Balance for this very reason.
Users can credit an account with any value they choose. Alternatively users may chose to make all purchases via credit / debt card. If you try and place an order with insufficient funds available in your OpenC247.com account then you will receive a warning to this effect.
Go into folder ADP_V19, double click setup.exe.
Click OK on the popup window to invoke installation.
Click Next
Accept the licence agreement and click Next
Accept the default program location unless your I.T. provider states otherwise and click Next
Click Install to begin the installation.
After installation proceed, Click Finish to complete the installation.
Order at least one ADP product. You will then receive an ADP start-up key consisting of 6 blocks of 5 characters.
Start ADP-Licence Key Wizard by double click it. then click Activate
Click Next in the following window.
Enter your Start-Up Key and click Next
Two options will be presented to you. You can activate over the Internet or you can activate it via Email.
Firstly, a guidance by selecting Activate over the Internet is given in next section "Activating ADP via Internet"
Double-click the ADP Licence Key Wizard desktop icon to open the 'Licence Key Wizard'.
Click Next.
Enter the Start-Up key that was supplied by your ADMIRALTY Chart Agent into the field provided.
Click Next.
A window will appear asking whether you would like to activate using a direct internet connection or by email.
Click Activate over the internet to select it.
Click Next.
Your ADP application will be activated automatically over the internet.
You will now be able to launch the ADP applications and view your products.
Double-click the ADP Licence Key Wizard desktop icon to open the 'Licence Key Wizard'.
Click Next.
Enter the Start-Up key that was supplied by your ADMIRALTY Chart Agent into the field provided.
Click Next.
A window will appear asking whether you would like to activate using a direct internet connection or by email.
Select Request or add an Activation Key.
Click Next.
Click Request an Activation Key to select it.
Click Next.
Select the PC you are activating by clicking MAIN or BACKUP
Click Next to request an activation key for the selected PC
A window will appear asking how you want to receive your Activation Key.
Click Request your Activation Key directly by email.
Click Close to exit the wizard.
When you receive the activation key, double-click the Activation Licence Key Wizard desktop icon.
Click Add an Activation Key to select it.
Click Next.
A message stating that activation has been successful will be displayed.
You will now be able to launch your ADP applications and view your products.
If you have any problem in the steps given ablove, You can contact OpenC247 customer service at csdesk@openc247.com for more assistance.
Go into folder ADMIRALTY e-Reader 1.4, double-click e-NP_Reader_1.4.exe
and click Install on the popup window.
This will install any prerequisites before the main installer.
When the main installation screen appears, click Next
You have to accept the license agreement otherwise you will not be able to proceed. Tick the box and click Next
Accept the default installation location unless instructed to by your I.T. Department in which case click Change and select the new location. Click Next to proceed.
In next window, wait for the installation to complete and click Next.
Click Finish to close the window after installation has finished. You are now ready to proceed with activation.
OpenC247 customer service will send you your AENP User Name and Password that are required to activate the software.
If you have not received these, please
contact csdesk@openc247.com who will arrange and send these to you. With these details to-hand, you can proceed.
Double-click the AENP icon on the desktop or the program file installed in the selected folder.
This will open ADMIRALTY e-Reader 1.4 on the 'Tools' page
The 'Activation' tile will show 'Activation Not Started'.
Click the Maximise button in the top-right of the 'Activation' tile to open the 'Activation Status' panel.
Click Next
Click Internet to select it.
Click Next
Enter the Login and Password supplied by your ADMIRALTY Chart Agent.
When you have entered your details, click Next to continue.
Click Activate.
Your activation request will be processed.
When the activation process has completed, an 'Activation Successful' message will be shown.
Click Finish
The 'Activation' tile will now show 'Activation Complete'
Double-click the AENP icon on the desktop or the program file installed in the selected folder.
This will open ADMIRALTY e-Reader 1.4 on the 'Tools' page.
The 'Activation' tile will show 'Activation Not Started'.
Click the Maximise button in the top-right of the 'Activation' tile to open the 'Activation Status' panel.
Click Next.
Click Email to select it.
Click Next
Enter the Login and Password supplied by your ADMIRALTY Chart Agent.
Click Browse to open the 'Browse for Folder' window and navigate to where you would like to save the activation request file.
Click Save.
The activation request file will be saved to the PC.
Follow the onscreen instructions to email the activation request to the UKHO.
If you have any problem to send the email directly to UKHO, please contact csdesk@openc247.com.
When the activation request file has been emailed, click Finish
The 'Activation' tile on the home screen will show 'Activation Requested'
When a response from the UKHO has been received, save the file onto the PC where ADMIRALTY e-Reader 1.4 is installed.
Click the Maximise button in the top-right of the 'Activation' tile to open the 'Activation Status' panel.
Click Browse to open the 'Browse for Folder' window and navigate to where you would like to save the activation request file.
Click Load.
When the activation process has completed, an 'Activation Successful' message will be shown.
Click Finish
The 'Activation' tile will now show 'Activation Complete'
Should you need to contact support, please contact us via email at CSDesk@OpenC247.com.
Please be advised that support may be charged at 10.00 Euro per case depending on the enquiry.
Please email CSDesk@OpenC247.com with your issue and the team will make a judgement on whether the issue warrants free support. Where a support case incurs costs, the customer service desk will reply with a payment link. Please click on the link and make payment. Once payment is made, the customer service desk team will be made aware of your payment and will deal with your issue at the earliest opportunity.